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501 Ways to Roll Out the Red Carpet for Your Customers

Rs. 1,990.00

or 3 installments of Rs.663.33 with

Donna Cutting

 

“501 Ways to Roll Out the Red Carpet for Your Customers” is a book by Donna Cutting that provides 501 practical ideas for creating exceptional customer experiences. Published in 2015, it offers strategies for exceeding customer expectations and building customer loyalty. The book is recognized for its actionable insights and is widely acclaimed as a valuable resource for businesses seeking to elevate their customer service.

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About the Author

Donna Cutting is the founder and CEO of Red-Carpet Learning Systems, Inc., a consulting firm that provides tools and training to help leaders engage their teams to deliver world-class customer service. She’s a popular keynote speaker, and her experience as an actress clearly informs her high-energy, theatrical, and comedic speaking style. She is the author of The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service (Wiley, 2008). As a speaker and consultant she works with a wide variety of clients, including those in healthcare, senior living, entertainment, retail, financial services, pharmaceuticals, and others. Donna happily lives in Asheville, North Carolina, with her husband, Jim, and their two dogs, Moxie and Tonks.
 

Book Specifications

Title: 501 Ways to Roll Out the Red Carpet for Your Customers
Author: Donna Cutting
Language: English
Binding: Paperback
Pages: 256
Weight: 280g
Published Year: 2015
Publisher: Macmillan
ISBN: 978-9386215079
Dimensions: 15.1 x 1.9 x 22.9 cm
Print size: Please feel free to drop us a message.