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The 6 Disciplines of Customer Experience
Rs. 1,990.00
Harley Manning & Kerry Bodine
“The 6 Disciplines of Customer Experience” is a bestselling book by Harley Manning and Kerry Bodine, experts in customer experience. Published in 2015, it presents a comprehensive framework for improving customer experience through six key disciplines. The book offers practical insights and strategies for creating exceptional customer experiences, fostering loyalty, and driving business success. It is widely recognized as a valuable resource for organizations aiming to excel in today’s customer-centric marketplace.
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About the Author
Book Specifications
Title: The 6 Disciplines of Customer Experience
Author: Harley Manning & Kerry Bodine
Language: English
Binding: Paperback
Pages: 272
Weight: 295g
Published Year: 2019
Publisher: Jico
ISBN: 978-9387944749
Dimensions: 20.3 x 25.4 x 4.7 cm
Print size: Please feel free to drop us a message.
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